Terms of service
These terms apply when you use CV Rhino, run by CV Rhino, London, United Kingdom ("we", "us"). By creating an account you agree to them. Contact: contact@cvrhino.com.
The service
CV Rhino helps you tailor CVs and covering letters, finds job vacancies, tracks applications and offers coaching tools. Parts of it are produced by AI.
You are responsible for what you send
AI can make mistakes. We design CV Rhino to use only experience you have provided, but you must read and check every CV, letter and answer, and confirm it is accurate and truthful before you send it to anyone. You are responsible for what you submit to employers. Job listings and match scores are guidance only. We do not guarantee that a role is still open or accurate, or that you will get an interview or a job.
Your account
- You must be 18 or over, and provide accurate details.
- Keep your password private. You are responsible for activity on your account.
- Do not misuse the service: no attempts to break or overload it, no automated scraping, no sharing an account, and no use to deceive or harm others.
Your content
You keep ownership of the CVs, documents and other material you put in, and of the drafts we generate for you. You give us permission to store and process them, including by sending them to our AI and hosting providers, only to provide the service. See our privacy policy.
Plans and payment
- A free plan is available and tracks up to 3 applications. Paid plans (Core and Executive) are subscriptions billed monthly or as a 3-month pass through Stripe, at the prices shown on our pricing page, which include VAT.
- Subscriptions renew until you cancel. You can cancel at any time from the Billing button in the app. Cancelling stops future charges and your account returns to the free plan at the end of the period you have paid for. We do not generally give refunds for periods already started, but this does not affect any rights you have by law.
- Plans include fair-use limits on how much AI you can use each month and on how many markets are searched. We may change prices or limits with notice, and the change applies from your next renewal.
- Enterprise arrangements are agreed separately.
Availability and changes
We aim to keep the service running but do not promise it will always be available or error-free. Job searches depend on public sources and third-party services. We may change or withdraw features.
Liability
Nothing in these terms limits liability that cannot lawfully be limited, including for death or personal injury caused by negligence or for fraud. Otherwise, and to the extent the law allows, we are not liable for losses arising from your use of documents or job information produced by the service, including missed or rejected applications, or for indirect or business losses. Our total liability to you for any claim is limited to the amount you paid us in the 12 months before it arose.
Ending your account
You can stop using the service at any time and ask us to delete your account. We may suspend or close an account that breaches these terms.
General
These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction, unless the law of where you live gives you other rights. We may update these terms and will tell you in the app about significant changes.